Retail Receiving Support Associate, Lenox Square Mall - Part Time
About The Position
As a Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Duties include receiving and organizing merchandise; tagging items; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; and monitoring alerts so Buy Online Pickup In-Store orders are ready on time. You also help keep the stockroom and sales floor running efficiently. The role includes customer-facing service, such as greeting shoppers, listening and resolving issues, and carefully delivering curbside orders. Colleagues maintain a shoppable space by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. They organize the stockroom and complete orders at the end of the day, collaborate with teammates, pursue sales goals, and contribute to continuous improvement and store results. The position is part-time. Part-time colleagues are typically scheduled 12–24 hours per week, with schedules dependent on business needs and colleague availability. All schedules include weekend shifts.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 30 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain stockroom organization.
- Pick, pack, and retrieve orders from back-of-house storage.
- Monitor alerts and complete Buy Online Pickup In-Store orders on time.
- Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
- Maintain a shoppable sales floor and fitting rooms by recovering spaces, updating signs and pricing, restocking merchandise, and supporting merchandise moves.
- Complete orders and organize the stockroom to prepare for the next day's operations.
- Work collaboratively with colleagues, support store operations, and contribute to sales goals and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
