Seasonal Retail Sales Associate, Town East

Macy's•Mesquite, TX
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Through product knowledge and customer engagement on the sales floor and in fitting rooms, you work toward selling goals, build trust, and encourage customer loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they build customer relationships through friendly, personal conversations; maintain a shoppable space by merchandising merchandise, processing damages and vendor returns, updating signs and pricing, and supporting merchandise moves; and share loyalty-program benefits while providing a thoughtful checkout experience. The role emphasizes teamwork, ongoing learning, and achieving individual and store results. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales-goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort handling electronic devices.

Responsibilities

  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Greet customers warmly, understand their needs, provide personalized recommendations, and build customer relationships.
  • Work toward daily and other selling goals through customer engagement and effective selling behaviors.
  • Maintain a clean, organized, and shoppable sales floor; merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise for return to vendors; update signs and pricing.
  • Share loyalty-program benefits, ensure customers have what they need, and provide a courteous closing to each interaction.
  • Support teammates with honesty, care, and collaboration, and learn from others to improve results.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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