Seasonal Retail Sales Associate, Town East

Macy's•Mesquite, TX
•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to meet sales goals, and help build customer trust and loyalty. You also help keep the shopping area clean, organized, and inviting. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and contribute to a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
  • Recommend products and services using product knowledge, current trends, promotions, and personalized service.
  • Work toward daily sales goals and contribute to individual and store results.
  • Share the benefits of the Macy’s Loyalty program, ensure customers have what they need, and thank them sincerely at the end of their visit.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Collaborate with colleagues and support one another in serving customers and communities.
  • Review sales goals and learn about new arrivals and top-selling items.
  • Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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