Seasonal Retail Sales Associate, Columbia Mall

Macy's • Columbia, SC

1d • Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with appropriate products and services, and work toward sales goals through customer engagement and effective selling behaviors. The position focuses on building customer trust and loyalty and providing service beyond cashiering.

You help keep the shopping area clean, organized, and inviting. Daily work includes preparing the sales floor, reviewing goals and product information, engaging customers, maintaining merchandise and displays, processing damages and select merchandise returns to vendors, updating signs and prices, and supporting merchandise moves. You also share loyalty program benefits and make sure customers leave with what they need.

Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability to changing priorities; able to work independently and as part of a team.
• Ability to use electronic devices and process register transactions.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Provide friendly, personalized customer service and product recommendations on the sales floor and in fitting rooms.
• Build customer relationships and work toward daily sales goals using effective selling behaviors.
• Prepare and maintain a clean, organized, and shoppable sales floor.
• Review sales goals, new arrivals, popular items, trends, and promotions.
• Merchandise new receipts and process damages and select merchandise for return to vendors.
• Update signs and pricing and support merchandise moves as needed.
• Share loyalty program benefits and thank customers at the end of their shopping experience.
• Collaborate with colleagues to support customers and store results.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups and volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed