Seasonal Retail Sales Associate, Oglethorpe

Macy's•Savannah, GA
•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services on the sales floor and in the fitting room. You build trust, meet sales goals, and encourage customer loyalty through product knowledge, customer engagement, and attentive service. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals and popular products, and staying informed about trends and promotions. During the day, they welcome customers, build friendly relationships, maintain merchandise and displays, process damages and merchandise for vendor return, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell. Colleagues support one another, collaborate, and continue learning to improve individual and store results. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
  • Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
  • Ability to talk, lift, move, stand, and reach with arms and hands as required.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology needed to perform job functions.

Responsibilities

  • Deliver personalized customer service and recommendations through genuine hospitality and product knowledge.
  • Engage customers, build relationships and loyalty, and work toward daily sales goals.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts and maintain a shoppable space.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell.
  • Collaborate with colleagues and contribute to individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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