About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm, inviting experience in the fragrance department by maintaining a beautifully merchandised, fully stocked space and supporting the sales team both behind the scenes and on the floor. You prepare products, restock displays, assist with transactions, anticipate team needs, and keep the department ready for customers during the busy season. The role combines customer service and operational support. You welcome and engage customers, help build customer relationships, maintain merchandise and displays, and support sales goals. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability. Flexible availability is needed for various shifts, including nights, weekends, and holidays.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Create a warm and inviting customer experience in the fragrance department.
  • Keep the sales floor clean, organized, stocked, and ready for customers.
  • Prepare products, restock displays, and assist with transactions.
  • Welcome customers, make eye contact, and create friendly, personal conversations to build customer relationships.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and thank them sincerely.
  • Collaborate with teammates and contribute to individual and store results.
  • Meet sales goals and learn from colleagues to improve performance.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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