Seasonal Retail Sales Associate, Towson Town Center

Macy's•Towson, MD

2d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and personal attention to build trust and loyalty, and work toward sales goals. You also help maintain a clean, organized, and inviting shopping space. Seasonal colleagues are typically scheduled to work 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as in a team.
Ability to use electronic devices, including a cash register, and process register transactions.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment.

Responsibilities

Welcome customers and create friendly, personal conversations that build customer relationships.
Understand customer needs and offer personalized product and service recommendations.
Work toward daily sales goals and use customer engagement and smart selling behaviors to drive performance.
Share information about new arrivals, top-selling products, trends, and promotions.
Maintain a clean, organized, and shoppable sales floor.
Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
Update signs and pricing and support merchandise moves as needed.
Share Loyalty program benefits, ensure customers have what they need, and thank them for their visit.
Collaborate with colleagues and support one another in serving customers and the community.
Learn from colleagues and continually improve to contribute to individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice