Seasonal Retail Sales Associate, Victor Valley
About The Position
As a Seasonal Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect customers with suitable products and services. You work on the sales floor and in fitting rooms, use product knowledge to engage customers, and strive to achieve sales goals and build customer loyalty. The role also involves helping maintain a clean, organized, inviting, and shoppable sales space. At the start of the day, colleagues prepare the sales floor, review goals, learn about new arrivals and popular merchandise, and keep up with trends and promotions. During customer interactions, they offer a warm welcome, build friendly relationships, and share information about products and the Loyalty program. They also merchandise new receipts, process damages, testers, and selected merchandise for vendor returns, update signs and pricing, and support merchandise moves. Colleagues collaborate with teammates, aim to improve their performance, and contribute to individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Willingness to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move, stand, and reach with arms and hands as required.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide warm, personalized customer service and product recommendations.
- Engage customers, share product and promotion information, and build customer relationships and loyalty.
- Work toward daily sales goals using customer engagement and selling behaviors.
- Prepare and maintain a clean, organized, and shoppable sales floor.
- Review sales goals and stay informed about new arrivals, top-selling products, trends, and promotions.
- Merchandise new receipts and support merchandise moves.
- Process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing.
- Share the benefits of the Loyalty program and thank customers at the end of their shopping experience.
- Collaborate with teammates and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
