Seasonal Retail Sales Associate, Mall Del Norte

Macy's•Laredo, TX

2d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge to support their decisions, and work toward sales goals by building trust and encouraging customer loyalty. The role also includes maintaining a clean, organized, inviting, and shoppable sales environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying current on trends and promotions. During the day, they welcome customers and build personal relationships, merchandise new receipts, process damages, testers, and merchandise selected for vendor returns, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another and work to improve individual and store results. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with adaptability to changing priorities.
Ability to work independently and contribute to a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Engage customers with warm, personalized service and identify their needs.
Recommend products and services using product knowledge, and work toward daily sales goals.
Build customer relationships and encourage loyalty by sharing the benefits of the Loyalty program.
Help keep the sales floor clean, organized, inviting, and shoppable.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Merchandise new receipts and support merchandise moves.
Process damages, testers, and selected merchandise for return to vendors.
Update signs and pricing.
Ensure customers have what they need and thank them at the end of each interaction.
Support colleagues through honesty, care, and collaboration.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.