Retail Sales Associate, Mall Del Norte - Full Time

Macy's • Laredo, TX

3d • $15 - $20 • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with appropriate products and services, and build trust and loyalty through customer engagement and smart selling behaviors. You work toward sales goals while creating welcoming, memorable customer interactions on the sales floor and in fitting rooms. You also help keep the shopping space clean, organized, and inviting.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build relationships, maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and provide a thoughtful checkout experience. They collaborate with teammates, take pride in their work, and continually learn to improve individual and store results.

This is a full-time position. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Deliver hospitable, personalized customer service and create memorable shopping experiences.
• Understand customer needs and recommend relevant products and services.
• Engage customers and use smart selling behaviors to achieve sales goals and build customer loyalty.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, and shoppable.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Share loyalty program benefits, ensure customers have what they need, and provide a sincere, personalized close to each interaction.
• Collaborate with colleagues and support teammates in serving customers and the community.
• Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed