Seasonal Retail Sales Associate, Evergreen Plaza

Macy's•Evergreen Park, IL
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and personal service to build trust and loyalty, and work toward sales goals. You also help maintain a clean, organized, inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and best-selling items, and staying current on trends and promotions. During the day, they welcome customers, build personal relationships, maintain a shoppable sales floor through merchandising and other merchandise tasks, and share loyalty program benefits. They collaborate with teammates and continually work to improve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, eager to start a new venture, and able to adapt to changing priorities while working independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Review sales goals and stay informed about new arrivals, best-selling products, trends, and promotions.
  • Welcome customers, understand their needs, provide personalized product recommendations, and build customer relationships.
  • Work toward daily sales goals through customer engagement and effective selling behaviors.
  • Maintain a clean, organized, and inviting sales floor.
  • Merchandise new receipts, process damages, testers, and selected merchandise for return to vendors, update signs and pricing, and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere closing and thank-you.
  • Collaborate with teammates and contribute to individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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