Seasonal Retail Sales Associate, Plaza Bonita

Macy's•National City, CA
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn what each customer needs, offer personalized recommendations, and connect customers with appropriate products and services. Working on the sales floor or in the fitting room, you use warmth, product knowledge, and a personal approach to create memorable experiences, build trust, meet sales targets, and inspire customer loyalty. The role focuses on selling, achieving goals, teamwork, and creating positive customer experiences—not just cashiering. You also help keep the shopping area clean, organized, and inviting. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to use electronic devices.

Responsibilities

  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Welcome customers and engage them in friendly, personal conversations to build customer relationships.
  • Offer personalized recommendations and help customers find suitable products and services.
  • Work toward sales goals by engaging customers and using effective selling behaviors.
  • Maintain a clean, organized, and shoppable sales floor; merchandise new receipts, process damages, testers, and selected merchandise for return to vendors, update signs and pricing, and support merchandise moves.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and provide a sincere, personalized farewell.
  • Support teammates with honesty, care, and collaboration.
  • Take pride in work, pursue continuous improvement, and learn from colleagues to help achieve individual and store results.
  • Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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