Seasonal Beauty Advisor, Evergreen Plaza
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to recommend items and innovations suited to customers’ needs and style. You build and manage customer relationships through follow-up, virtual outreach, and personalized service, with the goal of exceeding expectations and achieving sales goals. You also help maintain an organized, shoppable sales floor, share loyalty program benefits, and collaborate with colleagues to serve customers and the community. The role requires flexible availability for days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality. Full-time colleagues are typically scheduled for 30 or more hours per week and part-time colleagues for 12–24 hours; schedules include weekend shifts, and hours depend on business needs and colleague availability. At least one year of customer service or selling experience is required.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Welcome customers and create friendly, personalized conversations that build customer relationships.
- Uncover customer needs and provide beauty advice, product demonstrations, makeup application, skincare recommendations, and education about product benefits and use.
- Stay informed about products, new arrivals, top-selling items, trends, promotions, and product launches.
- Grow and manage a loyal client base through follow-up, virtual outreach, clienteling tools, and personalized service.
- Drive sales and client loyalty, meet and surpass daily sales goals, and participate in sales events.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Share loyalty program benefits, acquire new customers by opening credit accounts, and ensure customers have what they need before they leave.
- Use point-of-sale technology and digital tools to complete transactions and enhance the shopping experience.
- Review sales goals and learn from colleagues to support individual and store results.
- Support colleagues through honest, caring, and collaborative teamwork.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
