About The Position

As a Seasonal Retail Selling Colleague, you combine sales performance with genuine hospitality to create positive holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and personal service to build trust and loyalty, and work toward sales goals. The role also involves maintaining a clean, organized, inviting, and shoppable sales floor, supporting merchandising and other store operations, and working collaboratively with colleagues. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
  • Ability to handle electronic devices.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, reach with arms and hands (including above eye level), and move frequently.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Welcome customers and engage them in friendly, personalized conversations to understand their needs and build customer relationships.
  • Recommend products and services using product knowledge, current trends, promotions, and information about new arrivals and top-selling items.
  • Work toward daily sales goals and use effective selling behaviors to drive results and customer loyalty.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and conclude interactions with a sincere thank-you.
  • Keep the sales floor clean, organized, prepared for customers, and shoppable.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Use a name badge and collaborate with teammates to support customers and store results.
  • Attend to register transactions and use handheld equipment, computers, and other technology as needed.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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