Retail Sales Associate, Mall of Louisiana - Full Time
About The Position
As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You understand customer needs, offer personalized recommendations, and connect customers with appropriate products and services. Through warmth, product knowledge, and a personal approach, you help make visits memorable, meet sales targets, build trust, and inspire customer loyalty. The role centers on customer service and selling rather than cashiering alone, and includes maintaining a clean, organized, inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying current on trends and promotions. They engage customers with welcoming, personal conversations; maintain the sales floor and fitting rooms; update signs and pricing; and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and work collaboratively with colleagues to achieve individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to work toward daily sales goals.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities.
- Ability to work independently and as part of a team.
- Comfort handling electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide warm, personalized customer service and build relationships through friendly conversations.
- Understand customer needs and recommend appropriate products and services.
- Drive sales performance, meet sales goals, and use effective selling behaviors.
- Review sales goals, learn about new arrivals and top-selling products, and stay informed about trends and promotions.
- Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty-program benefits and ensure customers have what they need before they leave.
- Collaborate with and support teammates to serve customers and achieve individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
