Retail Sales Associate, Mall of Louisiana - Full Time

Macy's • Baton Rouge, LA

3d • Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Through customer engagement and effective selling behaviors, you work toward sales goals, build trust, and inspire loyalty. You also help keep the sales floor and fitting rooms clean, organized, and inviting.

Colleagues review sales goals, learn about new arrivals, popular products, trends, and promotions, and use that knowledge to engage and assist customers. During the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere closing interaction.

Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Ability to use electronic devices and technology.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Engage customers with warm, personalized service and learn about their needs.
• Recommend products and services using product knowledge and current information about arrivals, trends, and promotions.
• Work toward daily sales goals and contribute to individual and store results.
• Build customer relationships and share loyalty program benefits.
• Maintain a clean, organized, and shoppable sales floor and fitting rooms.
• Recover merchandise, update signs and pricing, and support merchandise moves.
• Collaborate with colleagues to serve customers and the community.
• Use electronic devices, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed