Seasonal Retail Sales Associate, Manhattan Beach

Macy's•Manhattan Beach, CA
•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services on the sales floor or in the fitting room. You work toward sales goals by engaging customers and using effective selling behaviors, while helping keep the shopping space clean, organized, and inviting. Seasonal colleagues are typically scheduled 10–20 hours per week; actual hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
  • Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; and stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Welcome customers and create friendly, personal conversations that build customer relationships and loyalty.
  • Understand customer needs and offer personalized product and service recommendations.
  • Work toward daily sales goals and contribute to individual and store results.
  • Learn about new arrivals, top-selling items, trends, promotions, and sales goals.
  • Maintain a clean, organized, and shoppable sales floor.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves as needed.
  • Share Loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you at the end of each interaction.
  • Collaborate with and support teammates.
  • Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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