Seasonal Fulfillment and Receiving Support Associate, Manhattan Beach
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise; pick, pack, and retrieve orders from back-of-house storage; deliver orders curbside; monitor alerts so Buy Online Pickup In-Store (BOPS) orders are ready on time; and help keep the stockroom and sales floor running efficiently. You also greet customers, resolve issues, and deliver orders with care. The role calls for attention to detail, teamwork, operational excellence, hospitality, and a focus on customer satisfaction and store performance. Daily work may include reviewing goals and learning about products and promotions; receiving, tagging, and organizing merchandise; interacting helpfully with customers; recovering the sales floor and fitting rooms; updating signs and pricing; restocking merchandise; supporting merchandise moves; sharing Loyalty program benefits; completing orders; and organizing the stockroom to prepare for the next day. Colleagues are expected to support teammates and continuously improve while working toward sales goals. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain stockroom organization.
- Pick, pack, and retrieve orders from back-of-house storage and deliver orders curbside.
- Monitor alerts and complete Buy Online Pickup In-Store (BOPS) orders on time.
- Help maintain inventory accuracy and keep store operations running efficiently.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share Loyalty program benefits, ensure customers have what they need, and thank them for their purchases.
- Complete orders and organize the stockroom at the end of the day.
- Work collaboratively with colleagues and contribute to sales goals and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
