Seasonal Retail Sales Associate, Manhattan Beach

Macy's•Manhattan Beach, CA
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with products and services, and build trust and loyalty while working toward sales goals. You help maintain a clean, organized, and inviting shopping space and contribute to a welcoming customer experience on the sales floor and in fitting rooms. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they engage customers in friendly conversations, maintain merchandise presentation, process damages and vendor returns, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere closing interaction. Colleagues support one another through honesty, care, and collaboration, while continually improving their work and contributing to individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Welcome and engage customers with friendly, personalized conversations; understand their needs and recommend relevant products and services.
  • Work toward daily sales goals and use customer engagement and effective selling behaviors to drive results.
  • Maintain a clean, organized, and shoppable sales floor and fitting-room experience.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and select merchandise for return to vendors.
  • Update signs and pricing.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere, personalized closing interaction.
  • Collaborate with and support teammates.
  • Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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