Seasonal Retail Sales Associate, Pasadena Plaza on Lake Avenue
About The Position
As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create positive holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Whether on the sales floor or in the fitting room, you use warmth, product knowledge, and a personal approach to build trust, meet sales targets, and encourage customer loyalty. The role is centered on customer service and selling, rather than simply cashiering, and includes helping keep the shopping area clean, organized, and inviting. Colleagues start their day by preparing the sales floor, reviewing goals, and learning about new arrivals, popular items, trends, and promotions. During the day, they engage customers in friendly conversations, maintain merchandise presentation, process damages, testers, and selected vendor returns, update signs and pricing, and support merchandise moves. They share loyalty program benefits and provide a courteous close to each customer interaction. Colleagues collaborate with one another, work toward individual and store sales goals, and learn from each other. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability to work days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability and motivation to meet daily sales goals.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Engage customers with a warm welcome and personalized conversations to understand their needs and build customer relationships.
- Recommend products and services using product knowledge, and work toward daily sales goals and other selling targets.
- Share the benefits of the Macy’s Loyalty program and provide a sincere, helpful close to each customer interaction.
- Help prepare and maintain a clean, organized, and shoppable sales floor.
- Learn about new arrivals, top-selling items, trends, and current promotions.
- Merchandise new receipts and support merchandise moves.
- Process damages, testers, and selected merchandise returns to vendors.
- Update signs and pricing.
- Collaborate with colleagues to support customers and achieve individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
