Retail Sales Associate, Pasadena Plaza on Lake Avenue - Part Time

Macy's•Pasadena, CA
•$19 - $22•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with appropriate products and services, and use product knowledge and a personal approach to make visits memorable. You work toward sales goals through customer engagement and effective selling behaviors, building trust and customer loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They welcome customers and build relationships through friendly, personal conversations. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, make sure customers have what they need, and provide a sincere close to each interaction. Colleagues support one another and work to improve, learn, and achieve individual and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week; actual hours depend on business needs and colleague availability. All schedules include weekend shifts. Flexible availability is required, including days, evenings, weekends, and holidays.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules or procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities.
  • Ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Create customer-focused shopping experiences through genuine hospitality and personalized recommendations.
  • Engage customers, provide product and service information, and use effective selling behaviors to achieve sales goals.
  • Review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and prepare the sales floor for customers.
  • Welcome customers and build relationships through friendly, personal conversations.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms; update signs and pricing and support merchandise moves.
  • Share loyalty program benefits and ensure customers have what they need before ending each interaction.
  • Collaborate with colleagues and support one another to serve customers and communities.
  • Use register and handheld equipment to process transactions and perform job functions.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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