Seasonal Retail Fragrances Sales Associate, Pasadena Plaza on Lake Avenue
About The Position
The Seasonal Fragrance Sales Support colleague helps create a welcoming customer experience in Macy’s fragrance department by maintaining a well-merchandised, stocked, and shop-ready space, and supporting the sales team both on the sales floor and behind the scenes. The role includes preparing products, restocking displays, assisting with transactions, and anticipating team needs during the busy season. Colleagues greet customers and teammates, keep the sales floor clean and organized, stay informed about sales goals, new arrivals, products, trends, and promotions, and engage customers with friendly, personal service. They maintain merchandise and displays, process damages and testers, return selected merchandise to vendors, update signs and pricing, and support merchandise moves. They also share loyalty program benefits, help ensure customers have what they need, and close interactions with a sincere thank-you. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
- Ability to work independently and contribute to a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Help maintain a clean, organized, fully stocked, and shoppable fragrance department.
- Prepare products and restock displays while supporting the sales team on the floor and behind the scenes.
- Greet customers and teammates and provide friendly, personal customer service.
- Stay informed about sales goals, new arrivals, top-selling items, trends, and promotions.
- Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing and support merchandise moves.
- Assist with transactions and share loyalty program benefits with customers.
- Help customers find what they need and end interactions with a sincere thank-you.
- Collaborate with colleagues to support customers, the team, and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
