Retail Sales Associate, Pasadena Plaza on Lake Avenue - Part Time

Macy's • Pasadena, CA

1d • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. Through warmth, product knowledge, and customer engagement, you build trust, meet sales goals, and encourage customer loyalty. The role also includes keeping the shopping space clean, organized, and inviting.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying current on trends and promotions. On the sales floor, they welcome customers and build personal relationships. They maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They also explain the benefits of the Loyalty program, ensure customers have what they need, and end interactions with a sincere thank-you.

This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Ability to adapt to changing priorities and work independently as well as with a team.
• Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Engage customers with genuine hospitality, understand their needs, and offer personalized product and service recommendations.
• Drive sales performance, work toward daily sales goals, and use effective selling behaviors.
• Build customer relationships and encourage loyalty through friendly, personal interactions.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
• Update signs and pricing and support merchandise moves as needed.
• Share the benefits of the Loyalty program, ensure customers have what they need, and thank them sincerely.
• Collaborate with colleagues and support a welcoming experience for customers and coworkers.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed