Seasonal Retail Sales Associate, Destiny USA

Macy's•City of Syracuse, NY
•$16 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with suitable products and services, and use product knowledge and a personal approach on the sales floor and in fitting rooms. You work toward sales goals through customer engagement and effective selling behaviors, building trust and customer loyalty. You also help maintain a clean, organized, inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they welcome customers and build relationships, maintain a shoppable sales floor through merchandising and other merchandise tasks, and share loyalty program benefits while providing a thoughtful close to each interaction. The role emphasizes teamwork, continuous improvement, and achieving individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and motivation to meet daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Provide warm, personalized customer service and product recommendations on the sales floor and in fitting rooms.
  • Engage customers, build relationships and loyalty, and work toward daily sales goals through effective selling behaviors.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, and shoppable; merchandise new receipts and support merchandise moves.
  • Process damages, testers, and select merchandise for return to vendors; update signs and pricing.
  • Share loyalty program benefits, ensure customers have what they need, and thank customers at the end of each interaction.
  • Collaborate with colleagues and contribute to continuous improvement and individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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