Seasonal Retail Sales Associate, Bloomingdale Court

Macy's•Bloomingdale, IL
•$15 - $20

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Working on the sales floor or in fitting rooms, you use warmth, product knowledge, and a personal approach to make visits memorable, meet selling goals, and build customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, and helping ensure the sales floor is ready for customers. They engage customers through friendly, personal conversations; maintain a shoppable space by merchandising merchandise, processing damages and vendor returns, updating signs and pricing, and assisting with merchandise moves; and finish customer interactions by sharing Loyalty program benefits, ensuring customers have what they need, and thanking them. Teamwork, continuous improvement, and achieving individual and store results are also important parts of the role. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and motivation to meet daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Greet and engage customers, understand their needs, and provide personalized product and service recommendations.
  • Build customer relationships and work toward daily sales goals and broader store results.
  • Maintain a clean, organized, and inviting sales floor and other shopping spaces.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing.
  • Share Loyalty program benefits and ensure customers have what they need before concluding each interaction.
  • Collaborate with teammates and support one another in serving customers and the community.
  • Use handheld equipment, computers, and the cash register to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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