Seasonal Beauty Advisor, Bloomingdale Court

Macy's•Bloomingdale, FL

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to items and innovations suited to their needs and style. You also build and manage a loyal client base through follow-up, virtual outreach, and personalized service, while working to exceed customer expectations and achieve sales goals. Colleagues help prepare the sales floor by keeping it clean, organized, and ready for customers. They review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and provide a warm, personal welcome to customers. Throughout the day, they maintain counters and sales areas, refresh signage and pricing, and assist with merchandise moves. They share loyalty program benefits, ensure customers have what they need, and support coworkers through honest, caring collaboration. This seasonal position requires flexible availability, including days, evenings, weekends, and holidays. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Full-time colleagues are typically scheduled 30 or more hours per week; part-time colleagues are typically scheduled 12–24 hours per week.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology, digital tools, handheld equipment, and cash registers to process transactions.
Ability to meet the physical requirements of the position, including talking, lifting, constant movement, standing, reaching, and standing for at least two consecutive hours.
Ability to lift at least 25 pounds and to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Provide personalized beauty consultations, product demonstrations, makeup application, and skincare recommendations.
Build customer relationships and provide product education tailored to customers’ needs and style.
Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Stay informed about products, new arrivals, sales items, beauty trends, promotions, and product launches.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
Meet and surpass daily sales goals through exceptional service.
Acquire new customers by opening credit accounts and explaining loyalty benefits.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Share loyalty program benefits, ensure customers have what they need, and thank customers as they leave.
Collaborate with coworkers to support customers and the community.

Benefits

Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.