About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services. Through product knowledge and friendly, personal service on the sales floor and in fitting rooms, you build trust, meet sales targets, and encourage customer loyalty. You also help maintain a clean, organized, inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they welcome customers, build relationships through personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves as needed. They communicate loyalty-program benefits, ensure customers have what they need, and provide a sincere farewell. The role also involves supporting coworkers, collaborating as a team, and continually learning to improve individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

  • At least 1 year of selling or customer service experience is preferred.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort meeting daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Ability to use electronic devices.

Nice To Haves

  • At least 1 year of selling or customer service experience.

Responsibilities

  • Welcome customers and create friendly, personalized shopping experiences through genuine hospitality.
  • Understand customer needs and offer relevant product and service recommendations.
  • Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals and targets.
  • Review daily sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Maintain a clean, organized, and inviting sales floor and fitting rooms by recovering merchandise and supporting merchandise moves.
  • Update signs and pricing as needed.
  • Share loyalty program benefits and ensure customers have what they need before concluding each interaction.
  • Support teammates through honest, caring collaboration.
  • Learn from coworkers and work to improve individual and store results.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service