Retail Sales Floor Support - Bloomingdale Court Rack

Nordstrom•Bloomingdale, IL
•Onsite

About The Position

As a Nordstrom Rack team member, you work in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming and inclusive atmosphere for customers. You help provide a quick and easy customer experience while keeping the store clean and clutter-free. The role may involve working in different areas of the store to maintain the sales floor and stockrooms and help customers find merchandise. The position supports sales-floor merchandising, cashiering, fitting rooms, and stockroom organization. Team members use store technologies, follow operational and asset-protection standards, and promote initiatives such as Nordstrom Rewards. The job requires continuous movement during shifts and handling merchandise, including bulky or awkward items.

Requirements

  • Clear and effective communication and strong interpersonal skills.
  • Accountability, initiative, and a high level of ownership.
  • Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to work a flexible schedule based on business needs.
  • Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

  • Keep the sales floor runway-ready by remerchandising, sizing, filling in, and straightening merchandise throughout the day.
  • Assist customers with in-store, online, and mobile transactions; operate a point-of-sale system, bag items, and handle bulky or heavy merchandise while providing friendly service.
  • Support fitting-room operations by greeting and assisting customers and sorting and returning clothing to the sales floor.
  • Sort and return clothing to the sales floor to maintain a clean, clutter-free customer experience.
  • Organize stockrooms and ensure merchandise is properly checked in and accurately ticketed.
  • Demonstrate expertise in technologies used in the store environment.
  • Adhere to operational, merchandise, and asset-protection standards.
  • Promote initiatives such as the Nordstrom Rewards program.

Benefits

  • Medical, vision, and dental insurance options.
  • Retirement benefits, including a 401(k).
  • Paid time away/PTO accruals and holidays.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • The position may be eligible for performance-based incentives or bonuses.
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