Seasonal Retail Sales Associate, Connecticut Post

Macy's•Milford, CT

2d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine sales performance with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, connect them with appropriate products and services, and work toward sales goals through customer engagement and effective selling behaviors. You help maintain a clean, organized, inviting sales floor and contribute to a welcoming customer experience. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals and top-selling products, and staying informed about trends and promotions. They engage customers with a warm, personal approach; maintain a shoppable space by merchandising merchandise, processing damages and vendor returns, updating signs and prices, and supporting merchandise moves; and share loyalty-program benefits while ensuring customers have what they need. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to meet daily sales-goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities and work independently as well as with a team.
Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology to perform job functions.

Responsibilities

Welcome customers and create friendly, personal interactions that build customer relationships.
Understand customer needs and provide personalized product and service recommendations.
Work toward daily sales goals and contribute to individual and store results.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor clean, organized, and ready for customers.
Merchandise new receipts and maintain a shoppable space.
Process damages, testers, and selected merchandise for return to vendors.
Update signs and pricing and support merchandise moves as needed.
Share loyalty-program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you.
Collaborate with colleagues and support one another in serving customers and communities.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.