Seasonal Retail Commission Sales Associate - Fine Jewelry, Connecticut Post
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of fine craftsmanship, precious metals, gemstones, and luxury brands to educate customers and help them select pieces suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and assisting with special events. You help ensure merchandise security, accuracy, and presentation, and collaborate with the team to achieve sales goals and operational excellence. Daily work also includes maintaining an organized and shoppable sales floor, processing and replenishing stock, updating signs and pricing, and using point-of-sale and digital tools.
Requirements
- 1–2 years of related experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, digital tools, and handheld equipment.
- Ability to stand for at least two consecutive hours, lift at least 25 pounds, and perform frequent movement, reaching, stooping, kneeling, crouching, and ladder climbing.
- Ability to perform tasks requiring close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Provide welcoming, personalized customer service and build lasting client relationships.
- Educate customers about fine jewelry, precious metals, gemstones, luxury brands, and product options.
- Recommend products and assist customers with fittings and digital shopping tools.
- Meet and surpass sales goals, including Client and Protection plan goals.
- Promote loyalty, warranty, and credit account programs and communicate their benefits.
- Use clienteling tools to promote offers and product launches and support customer retention.
- Maintain accurate, secure, organized, and presentable merchandise and sales-floor displays.
- Process, store, organize, and replenish stock; update signs and pricing and support merchandise moves.
- Support inventory, fulfillment, asset protection, and special events.
- Use point-of-sale technology and other digital tools to process transactions and enhance the shopping experience.
- Participate in vendor training and events and stay informed about new products, trends, and promotions.
- Collaborate with colleagues to support customers, achieve store results, and maintain operational excellence.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
