Seasonal Fulfillment and Receiving Support Associate, Connecticut Post

Macy's • Milford, CT

1d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. Duties include receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; and monitoring alerts to help ensure Buy Online Pickup In-Store orders are ready on time. You also help keep the stockroom and sales floor operating efficiently and assist customers by greeting them warmly and resolving issues.

The role includes customer service and sales support as well as operational tasks. Colleagues receive and tag merchandise, organize the stockroom, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They share loyalty program benefits, complete orders, and help prepare the team and store for the next day. Seasonal colleagues are typically scheduled 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort meeting daily sales goal challenges and interacting with people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities and work independently as well as with a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain stockroom organization.
• Pick, pack, and retrieve orders from back-of-house storage, monitor alerts, and help ensure Buy Online Pickup In-Store orders are ready on time.
• Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share loyalty program benefits, support sales goals, and help customers complete their shopping experience.
• Complete orders and organize the stockroom to prepare the team for the next day.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed