Seasonal Retail Sales Associate, Salinas Northridge

Macy's•Salinas, CA

1d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. The role includes helping customers on the sales floor and in fitting rooms, and maintaining a clean, organized, inviting shopping space. At the start of the day, colleagues prepare the sales floor, review sales goals, and learn about new arrivals, popular products, trends, and promotions. During the day, they welcome customers, build relationships through friendly conversations, and maintain a shoppable space by merchandising merchandise, processing damages and vendor returns, updating signs and pricing, and supporting merchandise moves. Colleagues share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. They support teammates through honesty, care, and collaboration, and work to improve their own and the store’s results. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

Flexible availability for days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability and interest in meeting daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Ability to use electronic devices.
Ability to talk, lift, move, stand, and reach with arms and hands as required by the role.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Provide personalized customer service and product recommendations on the sales floor and in fitting rooms.
Engage customers and use smart selling behaviors to achieve daily sales goals and build customer loyalty.
Prepare and maintain a clean, organized, inviting, and shoppable sales floor.
Review sales goals and stay informed about new arrivals, popular items, trends, and promotions.
Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
Support colleagues and collaborate to serve customers and communities.
Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.