Seasonal Retail Commission Sales Associate - Fine Jewelry, Salinas Northridge

Macy's•Salinas, CA

22h•Onsite

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use your knowledge of fine craftsmanship, precious metals, gemstones, and luxury brands to educate customers and help them choose items that fit their tastes, preferences, and budgets. Through consultative selling, genuine hospitality, and the clientele program, you build lasting customer relationships. You work toward sales goals, promote loyalty and warranty programs, support inventory, fulfillment, and special events, and help ensure merchandise security, accuracy, and presentation. You collaborate with the team to achieve sales goals and uphold operational excellence. The role includes preparing and maintaining the sales floor, learning about new arrivals, top sellers, trends, and promotions, and providing personalized customer service. You process, present, organize, store, and replenish stock; update signs and pricing; and support merchandise moves. You use point-of-sale technology and digital tools, participate in vendor training and events, promote credit and loyalty programs, and meet sales, client, and protection-plan goals. This is a seasonal retail role. Schedules include weekend shifts, with hours dependent on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

1–2 years of related experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to provide product recommendations and assist with fittings and digital shopping tools.
Ability to use point-of-sale technology and digital tools effectively.
Ability to stand for at least two consecutive hours.
Ability to lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide welcoming, knowledgeable, and personalized customer service in the Fine Jewelry and Watch Complex.
Use product knowledge to educate customers and recommend jewelry and watches suited to their tastes, preferences, and budgets.
Build customer relationships through consultative selling, hospitality, and use of clienteling tools and the clientele program.
Meet and surpass daily sales goals and achieve client and protection-plan goals.
Promote loyalty benefits, warranty programs, product launches, offers, and credit accounts.
Use point-of-sale technology and digital tools to complete transactions and enhance the shopping experience.
Maintain an organized, clean, shoppable sales floor and ensure accurate merchandise presentation, pricing, and signage.
Process, organize, store, and replenish stock; support fulfillment and merchandise moves.
Help ensure merchandise security, accuracy, and compliance with asset-protection requirements.
Participate in vendor training, sales events, and special events, and stay informed about product trends, new arrivals, and promotions.
Collaborate with colleagues to support customers, store results, and operational excellence.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice