Seasonal Retail Commission Sales Associate - Fine Jewelry, Salinas Northridge
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. Through consultative selling, genuine hospitality, and the clientele program, you build lasting customer relationships. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, participating in special events, and ensuring merchandise security, accuracy, and presentation. You collaborate with the team to achieve sales goals and maintain operational excellence in the Fine Jewelry department. The role involves preparing and maintaining the sales floor, reviewing sales goals and product information, engaging customers, processing and presenting merchandise, replenishing stock, updating signs and pricing, and using loyalty and point-of-sale tools. The position requires flexible availability, including weekends and holidays, and has physical requirements including standing, lifting, reaching, and frequent use of technology.
Requirements
- 1–2 years of related experience.
- Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations and assist with fittings and digital shopping tools.
- Ability to use point-of-sale technology and digital tools and maintain accurate stock presentation and replenishment.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to talk, move constantly, stand, reach, stoop, kneel, crouch, and climb ladders.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use product knowledge of precious metals, gemstones, and luxury brands to educate customers and assist with selections.
- Build customer relationships through consultative selling, hospitality, and use of clientele tools.
- Meet sales goals, including Client and Protection plan goals, and help acquire new customers by opening credit accounts and sharing loyalty benefits.
- Promote loyalty and warranty programs, product launches, and offers.
- Support inventory, fulfillment, merchandise processing, presentation, organization, storage, and replenishment.
- Maintain accurate pricing and signage, a clean and shoppable sales floor, and merchandise security and asset protection compliance.
- Participate in sales events, vendor training, and ongoing product education.
- Use point-of-sale technology, cash registers, handheld equipment, and digital shopping tools effectively.
- Collaborate with colleagues to support customers, special events, sales goals, and operational excellence.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
