Seasonal Fulfillment and Receiving Support Associate, Salinas Northridge

Macy's•Salinas, CA

1d•Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, maintains inventory accuracy, and helps provide a smooth customer experience. The role includes receiving and organizing merchandise, picking and packing orders, retrieving orders from back-of-house storage, and delivering them curbside. The associate monitors alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time and helps keep the stockroom and sales floor efficient. The position also includes customer interactions, such as greeting shoppers, resolving issues, and delivering curbside orders with care. Daily work may include receiving merchandise, tagging items, organizing the stockroom, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Associates complete orders, help prepare the store for the next day, share loyalty program benefits, and contribute to sales goals and store results through teamwork and customer service. Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability. Availability for days, evenings, weekends, and holidays is required. The position involves frequent technology use, including handheld equipment and cash registers, and requires physical tasks such as standing, lifting, moving, reaching, and climbing ladders.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Willingness to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Receive, tag, and organize merchandise and maintain stockroom organization.
Pick, pack, and retrieve orders from back-of-house storage, and deliver orders curbside.
Monitor alerts to help ensure Buy Online Pickup In-Store orders are ready on time.
Greet customers, listen to their needs, resolve issues, and provide helpful customer interactions.
Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
Share loyalty program benefits and help customers complete their shopping experience.
Complete orders and organize the stockroom to prepare the team for the next day.
Work collaboratively with colleagues to support store operations, customer satisfaction, and sales goals.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.