Seasonal Retail Sales Associate, Wolfchase

Macy's•Memphis, TN
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals and build customer trust and loyalty. The role includes helping customers on the sales floor and in fitting rooms, as well as keeping the shopping area clean, organized, and inviting. Daily work includes preparing the sales floor, reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and engaging customers in friendly, personal conversations. You help maintain a shoppable space by merchandising new receipts, processing damages and testers, returning selected merchandise to vendors, updating signs and pricing, and supporting merchandise moves. You also share loyalty program benefits, ensure customers have what they need, and provide a sincere, personalized checkout experience. Colleagues support one another and work to improve, learn, and achieve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and interest in meeting daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Deliver personalized customer service and recommendations on the sales floor and in fitting rooms.
  • Engage customers, build relationships, and work toward daily selling goals and store results.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts, process damages and testers, return selected merchandise to vendors, update signs and pricing, and support merchandise moves.
  • Share loyalty program benefits and provide a warm, personalized customer checkout experience.
  • Collaborate with colleagues and contribute to continuous learning and improvement.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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