Seasonal Retail Sales Associate, Orchard Town Center

Macy's•Westminster, CO

1d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to meet sales goals, and help build trust and customer loyalty. You also keep the shopping space clean, organized, and inviting. At the start of the day, colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and prepare the sales floor. During the day, they welcome customers and build relationships through friendly, personal conversations. They maintain a shoppable space by merchandising new receipts, processing damages, testers, and selected merchandise returns to vendors, updating signs and pricing, and supporting merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you. Colleagues support one another with honesty, care, and collaboration, while continually learning and working toward individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities.
Ability to work independently and as part of a team.
Comfort handling electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and provide personalized recommendations based on their needs.
Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals.
Build customer relationships and encourage loyalty through friendly, personal conversations.
Keep the sales floor clean, organized, and ready for customers.
Merchandise new receipts and support merchandise moves.
Process damages, testers, and selected merchandise to return to vendors.
Update signs and pricing.
Share the benefits of the Loyalty program and ensure customers have what they need.
Thank customers sincerely at the end of interactions.
Collaborate with teammates and contribute to individual and store results.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.