Seasonal Retail Fragrances Sales Associate, Galleria at Crystal Run

Macy's•Middletown, NY

1d•Onsite

About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm, inviting experience in the fragrance department by keeping merchandise stocked and displays beautifully presented while supporting the sales team on the floor and behind the scenes. You may prepare products, restock displays, assist with transactions, and help keep the department ready for customers during the busy season. The role combines customer service with operational support, requiring attention to detail, hospitality, flexibility, and the ability to manage changing priorities in a fast-paced environment. Colleagues help prepare the sales floor, stay informed about sales goals, new arrivals, top-selling items, trends, and promotions, and engage customers through welcoming, personal conversations. They maintain a shoppable department, support merchandise processing and moves, and help customers complete their shopping experience. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability and willingness to meet daily sales goals.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Help maintain a clean, organized, fully stocked, and customer-ready sales floor and fragrance department.
Prepare products and restock displays; support the sales team on the floor and behind the scenes.
Welcome customers and engage them in friendly, personal conversations to build customer relationships.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
Update signs and pricing and support merchandise moves as needed.
Share Loyalty program benefits, assist customers with their needs, and provide a sincere closing thank-you.
Collaborate with colleagues and contribute to achieving sales goals and store results.
Assist with transactions, including using register and handheld equipment.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off and eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups and volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.