Seasonal Retail Sales Associate, Galleria at Crystal Run

Macy's•City of Middletown, NY
•$16 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services on the sales floor or in the fitting room. Through customer engagement and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they welcome customers and build relationships through friendly, personal conversations; maintain a shoppable space through merchandising, processing select merchandise and damages, updating signs and pricing, and supporting merchandise moves; and share loyalty program benefits while ensuring customers have what they need. Colleagues support one another through honest, caring collaboration, take pride in their work, and learn from each other to achieve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales-goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities; able to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
  • Offer personalized product and service recommendations and work toward sales goals through customer engagement and smart selling behaviors.
  • Review daily sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Maintain a clean, organized, and shoppable sales floor, including merchandising new receipts, processing damages and select merchandise for return to vendors, updating signs and pricing, and supporting merchandise moves.
  • Share loyalty program benefits, make sure customers have what they need, and end interactions with a sincere thank-you.
  • Collaborate with teammates to serve customers and communities and achieve individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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