About The Position

As a Seasonal Fragrance Sales Support colleague, you will help create a warm, inviting experience in the fragrance department. You will maintain a beautifully merchandised, fully stocked space and support the sales team behind the scenes and on the sales floor. Duties include preparing products, restocking displays, assisting with transactions, anticipating team needs, and keeping the department ready for customers during the busy season. Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability. The role includes welcoming customers, building friendly relationships, sharing information about products and promotions, and supporting sales goals. You will maintain a shoppable space by merchandising new receipts, processing damages and testers, returning selected merchandise to vendors, updating signs and pricing, and assisting with merchandise moves. Colleagues collaborate to serve customers and communities, take pride in their work, and learn from one another to support individual and store results.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.

Responsibilities

  • Maintain a clean, organized, fully stocked, and shoppable fragrance sales floor.
  • Prepare products and restock displays; merchandise new receipts and assist with merchandise moves.
  • Process damages and testers and return selected merchandise to vendors.
  • Update signs and pricing.
  • Welcome customers, offer attentive service, and build customer relationships through friendly conversations.
  • Share product, trend, arrival, and promotion information with customers and colleagues.
  • Assist with transactions using the cash register and handheld equipment.
  • Support the sales team, anticipate team needs, and work collaboratively to serve customers.
  • Share Loyalty program benefits, ensure customers have what they need, and thank them for their business.
  • Work toward daily sales goals and contribute to individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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