Seasonal Retail Engagement Specialist

2020 Companies•New York, NY

7d•Onsite

About The Position

Join 2020 Companies as a Seasonal Retail Engagement Specialist, building retail partner relationships, increasing program visibility, and supporting business growth across an assigned territory. This field-based role involves traveling by personal vehicle to retail locations, educating merchants about the client’s financial services and program benefits, providing ongoing support, maintaining in-store materials, and documenting visits. The daily route is approximately 22–30 locations, depending on geography and scheduling. The assignment is expected to last 90 days from the date of hire. The schedule is Monday through Friday, and pay is $25 per hour with a 10% monthly bonus opportunity. The position combines merchant engagement, driving, and administrative follow-up. The specialist works independently in the field while coordinating with leadership, training teams, and Retail Operations to meet territory goals and coverage expectations. A personal vehicle, valid driver’s license, proof of insurance, and successful completion of a Motor Vehicle Record screening are required.

Requirements

High school diploma or equivalent experience.
At least six months of prior sales, promotion, retail, or marketing experience.
Demonstrated knowledge of products and services.
Excellent communication, presentation, interpersonal, and problem-solving skills.
Strong customer focus, professional conduct, integrity, and commitment to customer satisfaction.
Ability to work independently in a field-based environment and manage a daily route.
Ability to multitask in a fast-paced, team environment and maintain customer confidentiality.
Reliable transportation within the assigned territory; a personal vehicle, valid driver’s license, and proof of insurance are required.
Successful completion of a Motor Vehicle Record screening.
Ability to lift and carry up to 15 lbs. at a time.

Nice To Haves

Prior customer-facing experience.
Prior retail, sales, or field marketing experience.

Responsibilities

Partner with the client to train and advocate for client products at retailers.
Drive merchant awareness within the assigned territory.
Build and maintain professional relationships with merchants and fellow employees.
Introduce and educate merchants on the client’s financial services, products, and program benefits.
Provide on-site support, answer questions, and address merchant concerns.
Attempt to place point-of-purchase signage on the exterior and/or interior of businesses; maintain point-of-sale materials and in-store branding.
Audit and record competitive products, promotions, merchandising, displays, and merchant feedback.
Travel to major markets and events for product launches and assist with launch-related activities as needed.
Accurately track and communicate activity to Retail Operations, and submit feedback reporting promptly.
Visit multiple store locations daily and weekly; meet or exceed quarterly visit goals and weekly in-store time goals.
Schedule store visits two or more weeks in advance and execute assigned activities during each visit.
Document and maintain appropriate records for each visit using mobile tools and reporting systems.
Manage daily route activities, including in-store engagement, driving, and administrative follow-up.
Work independently in the field while partnering with leadership and training teams to meet territory goals and coverage expectations.