Seasonal Retail Engagement Specialist

2020 Companies•San Bernardino, CA
•Onsite

About The Position

2020 Companies is hiring a Seasonal Retail Engagement Specialist to build retail partner relationships, increase program visibility, and support business growth in an assigned territory. This temporary seasonal assignment is expected to last 90 days from the date of hire. The role is field-based and involves traveling by personal vehicle to retail locations, managing a daily route of approximately 22–30 locations, and working independently while coordinating with leadership and training teams. The schedule is Monday through Friday. The specialist trains and advocates for client products at retailer locations; educates merchants about financial services and program benefits; provides on-site support; and develops business relationships through consistent engagement. The role also involves placing and maintaining point-of-sale materials and signage, auditing competitive products and promotions, documenting visits and activity using mobile tools and reporting systems, and submitting feedback to Retail Operations in a timely manner. Performance is measured against visit and in-store time goals, advance scheduling, execution of in-store activities, relationship development, and accurate visit documentation. The position requires a personal vehicle, valid driver's license, proof of insurance, and successful completion of a Motor Vehicle Record screening. Compensation is $25 per hour with a 10% monthly bonus opportunity. The company offers paid training, mileage reimbursement, paid travel time, weekly pay, next-day pay options, and a company-provided mobile device and materials.

Requirements

  • High school diploma or equivalent experience.
  • At least six months of prior sales, promotion, retail, or marketing experience.
  • Demonstrated knowledge of products and services.
  • Strong communication, presentation, interpersonal, and problem-solving skills.
  • Ability to work independently in a field-based environment and manage a daily route.
  • Organized, reliable, adaptable, professional, and customer-focused approach.
  • Impeccable integrity and commitment to customer satisfaction.
  • Ability to multi-task in a fast-paced, team environment.
  • Ability to maintain customer confidentiality.
  • Personal vehicle and reliable transportation within the assigned territory.
  • Valid driver's license, proof of insurance, and successful completion of a Motor Vehicle Record screening.
  • Ability to lift and carry up to 15 lbs. at a time.

Nice To Haves

  • Prior retail, sales, field marketing, or customer-facing experience is a plus.

Responsibilities

  • Partner with the client to train and advocate for client products at retailer locations.
  • Drive merchant awareness within the assigned territory.
  • Build professional relationships with merchants and maintain professional interactions with fellow employees.
  • Visit approximately 22–30 retail locations per day, depending on geography and scheduling, and manage a daily route.
  • Introduce and educate merchants on the client’s financial services, products, and program benefits.
  • Provide on-site support, answer merchant questions, and address concerns.
  • Attempt to place point-of-purchase signage inside and/or outside businesses; place and maintain in-store materials and branding.
  • Advise merchants by providing product information.
  • Audit and record competitive products, promotions, merchandising, displays, and merchant feedback.
  • Travel to major markets and events for product launches and assist with launch-related activities as needed.
  • Document visits and accurately track and communicate activity to Retail Operations using mobile tools and reporting systems.
  • Submit feedback reporting in a timely manner and maintain appropriate documentation for each visit.
  • Schedule store visits two weeks or more in advance and meet or exceed quarterly visit goals and weekly in-store time goals.
  • Execute assigned activities inside each location and establish business relationships through merchant awareness, point-of-purchase placement, and consistent productivity.
  • Manage in-store engagement, driving, and administrative follow-up throughout the day.
  • Work independently in the field and partner with leadership and training teams to meet territory goals and coverage expectations.

Benefits

  • $25 per hour plus a 10% monthly bonus opportunity.
  • Weekly pay, with DailyPay and next-day pay options available.
  • Paid training and onboarding support.
  • Mileage reimbursement and paid travel time.
  • Company-provided mobile device and materials.
  • No weekends.
  • Paid holidays, mentioned as part of what employees can expect from the company.
  • Long-term career pathing options, personal development opportunities, and professional stretch assignments.
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