Seasonal Retail Engagement Specialist

2020 Companies•Jericho, NY
•Onsite

About The Position

The Seasonal Retail Engagement Specialist partners with a client to train and advocate for its products at retail locations, build merchant relationships, increase program visibility, and support business growth throughout an assigned territory. The role is field-based and involves independently traveling to approximately 22–30 retail locations per day, depending on geography and scheduling. The specialist educates merchants about the client’s financial services and program benefits, provides on-site support, answers questions, maintains point-of-sale materials and in-store branding, and documents activity using mobile tools and reporting systems. The position also includes auditing and recording competitive products, promotions, displays, merchandising, and merchant feedback; scheduling visits; submitting timely feedback reports; and assisting with launch-related activities at major markets and events as needed. The assignment is expected to last 90 days from the date of hire. Schedule is Monday through Friday. Compensation is $25 per hour with a 10% monthly bonus opportunity.

Requirements

  • High school diploma or equivalent experience.
  • Six months of prior sales, promotion, retail, or marketing experience.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Strong customer focus, professional conduct, reliability, and integrity.
  • Ability to work independently in a field-based environment and manage a daily route.
  • Ability to multitask in a fast-paced team environment.
  • Ability to maintain customer confidentiality.
  • Ability to lift and carry up to 15 pounds at a time.
  • Reliable transportation within the assigned territory.
  • Personal vehicle, valid driver’s license, proof of insurance, and successful completion of an MVR screening.

Nice To Haves

  • Prior retail, sales, field marketing, or customer-facing experience is a plus.

Responsibilities

  • Partner with the client to train and advocate for client products at retail locations.
  • Drive merchant awareness within the assigned territory.
  • Visit multiple retail locations daily and weekly, managing a route of approximately 22–30 locations per day.
  • Introduce and educate merchants on the client’s financial services, products, and program benefits.
  • Provide on-site support, answer questions, and address merchant concerns.
  • Build professional relationships with merchants and fellow employees.
  • Attempt to place point-of-purchase signage on business exteriors and/or interiors, and maintain point-of-sale materials and in-store branding.
  • Audit and record competitive products, promotions, merchandising, displays, and merchant feedback.
  • Travel to major markets and events for product launches and assist with launch-related activities as needed.
  • Accurately track and communicate activity to Retail Operations, and submit feedback reports in a timely manner.
  • Schedule store visits two weeks or more in advance and execute assigned in-store activities during visits.
  • Maintain appropriate documentation for each visit using mobile tools and reporting systems.
  • Meet or exceed quarterly visit goals and weekly in-store time goals.
  • Manage in-store engagement, driving, and administrative follow-up while working independently and coordinating with leadership and training teams.

Benefits

  • Weekly pay.
  • DailyPay and next-day pay options.
  • Paid training and onboarding support.
  • Mileage reimbursement and paid travel time.
  • Company-provided mobile device and materials.
  • No weekends.
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