Seasonal Retail Associate
About The Position
The Seasonal Retail Associate is responsible for delivering a highly satisfying customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store. The role follows operational, merchandise, and loss-prevention standards and may be cross-trained in multiple store areas to support business needs. The associate supports a positive store culture through honesty, integrity, and respect; handles customer purchases and returns accurately; promotes credit and loyalty programs; and follows merchandising and merchandise-processing procedures. The role also includes store recovery and cleanliness, participation in shrink-reduction and safety programs, and adherence to labor laws and company policies. Other duties may be assigned.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule to support business needs.
- Strong communication and organizational skills, with attention to detail.
- Ability to multitask.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to lift heavy objects, with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
Nice To Haves
- Retail customer experience preferred.
Responsibilities
- Provide an engaging and highly satisfying experience to customers, following established customer experience practices.
- Support a positive store culture through honesty, integrity, and respect.
- Accurately ring customer purchases and returns and count change according to operating procedures.
- Promote credit and loyalty programs.
- Follow merchandising philosophy and established merchandising procedures and standards.
- Process and prepare merchandise for the sales floor according to company procedures and standards.
- Initiate and participate in store recovery throughout the day as needed.
- Maintain sales-floor organization, cleanliness, and recovery standards, and participate in maintaining the entire store.
- Provide and accept recognition and constructive feedback.
- Adhere to labor laws, policies, and procedures.
- Support and participate in store shrink-reduction goals and programs.
- Participate in safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match, for eligible associates
- Medical, dental, and vision coverage, for eligible associates
- Health savings account (HSA), for eligible associates
- Health care flexible spending account (FSA), for eligible associates
- Life insurance, for eligible associates
- Short- and long-term disability, for eligible associates
- Paid parental leave, for eligible associates
- Paid holidays, vacation, and sick time, for eligible associates
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
