Seasonal Retail Associate

Outdoor Cap Company, Inc•Bentonville, AR
•Onsite

About The Position

JUNK Brands is hiring Seasonal Retail Associates for its first flagship retail store in downtown Bentonville. Associates will support the in-store experience during busy periods, including holidays, race weekends, First Friday, product drops, and community events. The role involves assisting customers on the sales floor, processing transactions, maintaining stock and presentation, and helping visitors become repeat customers and members of the local community. Associates work closely with the Store Manager and part-time team. The seasonal commitment runs from November 9 through December 24, 2026. Strong performers may be invited back for future seasons or considered for ongoing part-time opportunities as the store grows.

Requirements

  • Must be at least 18 years old.
  • Must be currently enrolled in high school or hold a high school diploma or GED.
  • No prior work experience is required; training on products, POS, and store procedures will be provided.
  • Must be available during the season, including after school, weekends, some evenings, event days, and school holiday breaks.
  • Must be able to commit to the full seasonal period from November 9 through December 24.
  • Friendly, outgoing, and confident starting conversations with customers.
  • Strong customer-service and sales instincts.
  • Comfortable being on their feet and on the sales floor for the full shift.
  • Able to learn POS and inventory systems.
  • Basic comfort with numbers, making change, and handling cash accurately.
  • Reliable, punctual, and able to follow procedures and standards consistently.
  • Takes direction well and shows initiative when the sales floor needs attention.
  • Works well on a small team and stays positive during busy, fast-paced periods.
  • Attentive to detail when stocking, merchandising, and processing transactions.
  • Able to stand and/or walk for 90% of a shift and occasionally reach, bend, and move products inside the store; may occasionally climb stairs or ladders.
  • Fine motor skills to use wrists, hands, and fingers to handle, fold, tag, and inspect products.
  • Able to lift and move up to 40 lbs.
  • Close visual acuity to perform POS and computer tasks and distinguish colors.
  • Able to communicate clearly and exchange accurate information with customers and team members.

Nice To Haves

  • Shopify POS experience.
  • Customer-facing experience, such as a previous part-time or summer job, food service, babysitting, or volunteering.
  • Involvement in school sports, cross country, track, cycling, or other team activities.
  • Comfort with technology, including phones, tablets, apps, and social media.
  • Experience working events, fundraisers, or in other busy, fast-paced settings.

Responsibilities

  • Greet and engage customers and use product knowledge to recommend headbands, hats, apparel, and accessories.
  • Support sales-floor performance by helping drive conversion, average order value, and units per transaction.
  • Process sales, exchanges, and returns accurately using Shopify POS and follow cash-handling procedures.
  • Represent the JUNK brand in the store.
  • Support bi-weekly product drops, including setup, display, line management, and customer flow.
  • Work in-store events and activations with the Community Engagement Coordinator, including setup, selling, and teardown.
  • Staff busy periods and events, including Bentonville square holiday events, race weekends, First Friday, and product launches.
  • Replenish products from back stock and keep back stock organized.
  • Assist with cycle counts, transfers, and inventory accuracy in Shopify.
  • Invite customers to join JUNK's email list and introduce them to the online store and custom program.
  • Handle in-store pickup orders and returns of online purchases.
  • Identify custom-order opportunities and pass customer feedback to the Store Manager.
  • Follow opening and closing, cash-handling, cleanliness, safety, and loss-prevention procedures.
  • Keep the sales floor, fitting area, and checkout clean, stocked, and organized.
  • Promptly escalate customer or operational issues to the Store Manager.
  • Perform other duties as assigned.
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