Seasonal Retail Associate

Columbia Sportswear Company • Aurora, OH

8d • Onsite

About The Position

As a Retail Associate, you serve as a brand ambassador and help provide exceptional in-store experiences through positive customer interactions. You use problem-solving and sales abilities to answer customer questions and make product recommendations while supporting Columbia Sportswear Company’s values of customer service and teamwork. Associates help ensure product availability, create visual displays, address customer inquiries, and run efficient checkout processes in support of the company’s mission of “Connecting Active People with Their Passions.”

This is a seasonal role with a flexible retail schedule that may change in response to seasonal and location-specific business trends or forecasts. The position is based at 549 S. Chillicothe Road, Aurora, Ohio 44202, and pays $14 per hour. Applicants must be at least 16 years old. No specific education is required; a high school diploma or GED is preferred. The role requires up to two years of experience in a position or specialization and the ability to operate inventory and point-of-sale systems and other retail software tools.

Requirements

• Must be at least 16 years of age.
• No specific education required; a high school diploma or GED is preferred.
• Two or fewer years of experience in a position or specialization.
• Skill operating inventory and point-of-sale (POS) systems and other retail software tools.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.
• Ability to frequently move about in an active or strenuous environment and frequently adjust or move items weighing up to 40 pounds.

Nice To Haves

• High school diploma or GED.

Responsibilities

• Provide exceptional customer service by responding to questions or issues about product features, benefits, and availability.
• Engage with customers to understand their needs and preferences; demonstrate and explain merchandise and suggest suitable options.
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform cash register transactions, including sales, returns, exchanges, and loyalty-program connections, accurately and efficiently.
• Receive, handle, replenish, and process incoming and outgoing products accurately and efficiently to contribute to store profitability.

Benefits

• Employee discounts across Columbia, prAna, Sorel, and Mountain Hardwear brands.
• Wellness Time Off for temporary employees, subject to applicable state and local paid leave laws.
• 401(k) plan with a company match for eligible employees; employees must be at least 18 and have worked 1,000 hours.
• Employee Assistance Programs offering access to free mental health services, financial services, fitness-program discounts, and more.
• Flexible work schedules with opportunities for advancement.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed