Seasonal Retail Associate
About The Position
As a Retail Associate at Columbia Sportswear Company, you serve as a brand ambassador and help create exceptional in-store experiences through positive customer interactions. You use problem-solving and sales abilities to answer customer questions and make product recommendations while supporting the company’s values of customer service and teamwork. Associates help ensure product availability, create visual displays, address customer inquiries, and operate checkout processes, supporting the Store Leadership team and the company’s mission of “Connecting Active People with Their Passions.”
Requirements
- Be at least 16 years old.
- Have 2 or fewer years of experience in a position or specialization.
- Have skill operating inventory and point-of-sale (POS) systems and other retail software tools.
- Be able to communicate clearly with others.
- Be available to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.
Nice To Haves
- High school diploma or GED preferred.
Responsibilities
- Provide exceptional customer service by responding to questions or issues about product features, benefits, and availability, and engage with customers to understand their needs and preferences.
- Demonstrate and explain merchandise and suggest suitable options to customers.
- Maintain store standards for visual merchandising, cleanliness, and safety.
- Retrieve merchandise from the sales floor, stock room, or other inventory locations.
- Perform cash register transactions, including sales, returns, exchanges, and loyalty program connections, efficiently and accurately.
- Receive, handle, replenish, and process incoming and outgoing product flow accurately and efficiently to contribute to store profitability.
Benefits
- 401(k) plan with company match for eligible temporary employees; employees must be at least 18 and have worked 1,000 hours.
- Employee discounts, including discounts across Columbia, prAna, Sorel, and Mountain Hardwear brands.
- Wellness Time Off for temporary employees, subject to applicable state and local paid leave laws.
- Employee Assistance Programs providing access to free mental health services, financial services, fitness program discounts, and more.
- Flexible work schedules with opportunities for advancement.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
