Seasonal Retail Associate

Columbia Sportswear Company • Mebane, NC

10d • Onsite

About The Position

As a Retail Associate, you serve as a brand ambassador and help ensure exceptional in-store experiences through positive customer interactions. You use problem-solving and sales abilities to answer customer questions and make product recommendations while supporting Columbia Sportswear Company’s values of customer service and teamwork. Associates help ensure product availability, create visual displays, address customer inquiries, and operate checkout processes, while supporting the Store Leadership team and the company’s mission of “Connecting Active People with Their Passions.” The position pays $15 per hour and is open to applicants age 16 and older. No specific education is required; a high school diploma or GED is preferred. The role requires up to two years of experience in a position or specialization and skill operating inventory and point-of-sale systems and other retail software tools.

The role is temporary and seasonal. Work takes place in an active retail environment involving frequent movement and handling items weighing up to 40 pounds, and may involve specialized equipment, dust, and noise. A flexible retail schedule is required and may change with seasonal and location-specific business needs. Temporary employees may be eligible for a 401(k) plan with company match, subject to age and hours-worked conditions, employee discounts, and Wellness Time Off in accordance with applicable leave laws. The company also offers Employee Assistance Programs, including access to mental health and financial services and fitness-program discounts.

Requirements

• At least 16 years of age.
• Up to two years of experience in a position or specialization.
• Skill operating inventory and point-of-sale (POS) systems and other retail software tools.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule that may change seasonally and with location-specific business trends or forecasts.
• Ability to move frequently in an active environment and frequently adjust or move items weighing up to 40 pounds.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Provide exceptional customer service by responding to customer questions or issues about product features, benefits, and availability.
• Engage with customers to understand their needs and preferences; demonstrate and explain merchandise and suggest suitable options.
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform cash register transactions, including sales, returns, exchanges, and loyalty-program connections, efficiently and accurately.
• Receive, handle, replenish, and process incoming and outgoing product flow accurately and efficiently.

Benefits

• $15 per hour.
• Flexible work schedules with opportunities for advancement.
• Wellness Time Off.
• Employee discounts across Columbia, prAna, Sorel, and Mountain Hardwear brands.
• Employee Assistance Programs with access to free mental health services, financial services, fitness-program discounts, and more.
• 401(k) plan with company match for eligible temporary employees; employees must be age 18 and have worked 1,000 hours.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed