Seasonal Retail Associate

Columbia Sportswear Company • Asheville, NC

7d

About The Position

Retail Associates serve as brand ambassadors and help create exceptional in-store customer experiences through positive interactions. They use problem-solving and sales abilities to answer customer questions, make product recommendations, and support customer service and teamwork. Associates help ensure merchandise is available and displayed effectively, assist customers, and support an efficient checkout process while contributing to Columbia Sportswear Company's mission of connecting active people with their passions.

Requirements

• Be at least 16 years old.
• Have up to 2 years of experience in a position or specialization.
• Have skill operating inventory and point-of-sale (POS) systems and other retail software tools.
• Be able to communicate clearly with others.
• Be available to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Respond to customer questions or issues about product features, benefits, and availability, and engage with customers to understand their needs and preferences.
• Demonstrate and explain merchandise and suggest suitable options to customers.
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform cash register transactions, including sales, returns, exchanges, and loyalty program connections, accurately and efficiently.
• Receive, handle, replenish, and process incoming and outgoing product flow accurately and efficiently.

Benefits

• 401(k) plan with a company match for eligible temporary employees; employees must be at least 18 and have worked 1,000 hours.
• Employee discounts, including discounts from Columbia, prAna, Sorel, and Mountain Hardwear.
• Wellness Time Off for temporary employees, in compliance with applicable state and local paid leave laws.
• Employee Assistance Programs offering access to mental health services, financial services, fitness program discounts, and more.
• Flexible work schedules with opportunities for advancement.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed