Seasonal Retail Associate

Columbia Sportswear•Mebane, NC
•Onsite

About The Position

As a Retail Associate, you serve as a brand ambassador and help ensure exceptional in-store experiences through positive customer interactions. You use problem-solving and sales abilities to answer customer questions and make product recommendations while supporting Columbia Sportswear Company’s values of customer service and teamwork. Associates help maintain product availability and store presentation, address customer inquiries, operate checkout, and support the Store Leadership team in advancing the company’s mission of “Connecting Active People with Their Passions.” This seasonal position offers $15 per hour and is open to applicants age 16 and older. No specific education is required; a high school diploma or GED is preferred. The role requires availability for a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts. Temporary employees may be eligible for a 401(k) plan with company match if they are at least 18 years old and have worked 1,000 hours. Temporary employees are also eligible for Wellness Time Off, in accordance with applicable state and local paid leave laws, and employee discounts.

Requirements

  • Must be at least 16 years old.
  • Two or fewer years of experience in a position or specialization.
  • Skill operating inventory and point-of-sale (POS) systems and other retail software tools.
  • Ability to communicate clearly with others.
  • Availability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.
  • Ability to frequently move about in an active environment and adjust or move items weighing up to 40 pounds.
  • No specific education required; a high school diploma or GED is preferred.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Respond to customer questions about product features, benefits, and availability, and understand customers’ needs and preferences.
  • Demonstrate and explain merchandise and suggest suitable options to customers.
  • Maintain store standards for visual merchandising, cleanliness, and safety.
  • Retrieve merchandise from the sales floor, stock room, or other inventory locations.
  • Perform cash register transactions, including sales, returns, exchanges, and loyalty program connections, accurately and efficiently.
  • Receive, handle, replenish, and process incoming and outgoing products accurately and efficiently.
  • Support the Store Leadership team and contribute to customer service, teamwork, and store profitability.

Benefits

  • Employee discounts on Columbia, prAna, Sorel, and Mountain Hardwear brands.
  • Wellness Time Off for temporary employees, in accordance with applicable state and local paid leave laws.
  • 401(k) plan with company match for eligible temporary employees who are at least 18 years old and have worked 1,000 hours.
  • Employee Assistance Programs providing access to mental health services, financial services, fitness program discounts, and more.
  • Flexible work schedules and opportunities for advancement.
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